FAQs

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You can reach our customer support team through email at contact@awakened.energy. Our customer support team is here to assist you with any questions, concerns, or assistance you may need.

We’re dedicated to providing you with exceptional service and ensuring your satisfaction with our products and services.

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Yes, sales tax applies to your purchase. The exact amount will be calculated according to the sales tax laws in your state.
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We ship orders placed before 4pm ET, on the same business day. Delivery time depends on your chosen shipping method and location.
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TO BE ADDED

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Privacy Policy Summary

  • Personal Information Collection: We collect personal information (e.g., name, email, and payment details) to provide our services.
  • Data Protection: We use encryption and enterprise-level security measures to safeguard your information.
  • Use of Information:
    • Process orders and payments.
    • Send marketing communications.
    • Personalize user experiences.
  • Third-Party Sharing: Personal information may be shared with trusted partners for processing and service delivery.
  • Cookies and Tracking: We use cookies and similar technologies to enhance website usability and performance.
  • User Rights: Users can access, update, or request deletion of their personal information.
  • Children’s Privacy: We do not knowingly collect personal information from children without parental consent.
  • California Privacy Rights: California residents have specific rights regarding personal information sharing and can request this information.
  • Policy Updates: We may update this policy periodically and will notify users of significant changes.
  • Contact Information: For questions or concerns, users can contact us via email or phone.
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Yes, your credit card information is kept secure. We prioritize the protection of our customers’ sensitive data by implementing robust security measures. Our platform uses advanced encryption technology to secure your credit card details during transmission, making it extremely difficult for unauthorized access.

We also adhere to stringent security standards and continuously update our systems to address potential risks. You can shop with confidence, knowing that your credit card information is protected at all times.

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